Terms of Service

• "Platform" means the RecruitSphere web application, marketing website, mobile and desktop apps, APIs, and related services.
• "Customer" means the organisation that subscribes to RecruitSphere.
• "Authorised User" means an individual the Customer permits to use the Platform on its behalf, such as a recruiter, hiring manager, or admin.
• "Customer Data" means data submitted to the Platform by or on behalf of the Customer, including candidate records, job descriptions, messages, assessments, and attachments.
• "Pilot" means a paid time-bound evaluation of the Platform agreed in writing between the Customer and Darwix AI Technologies.

Customers must keep workspace and login information accurate, must protect credentials, and are responsible for all activity under their account. Customers must promptly tell us about any unauthorised access at security@recruitsphere.space.

We grant Customers a non-exclusive, non-transferable, revocable right to use the Platform during the subscription term, in accordance with these Terms and any order form, pilot agreement, or Customer-specific data processing addendum.

RecruitSphere is currently sold primarily as paid one-month pilots. Unless agreed in writing:

• The pilot fee is payable in advance and is non-refundable once the workspace is provisioned, except where required by law or by our Refund Policy.
• A pilot does not automatically renew into a subscription. Any continuation requires a separate order or contract.
• During the pilot, the Customer may invite Authorised Users and process candidate data subject to these Terms and to the Data Processing Addendum.
• After the pilot ends, Customer Data is retained for 30 days for a smooth continuation, then deleted from production as described in the Privacy Policy.

Fees are stated in the applicable order form or pilot agreement. Unless stated otherwise:

• All fees are exclusive of GST and other applicable taxes.
• Invoices are due within 15 days of the invoice date.
• Late amounts accrue interest at 1.5% per month or the maximum permitted by law, whichever is lower.
• We may suspend access to overdue accounts after reasonable notice.

You and your Authorised Users must not:

• Use the Platform to violate any law, infringe rights, harass, or discriminate.
• Upload data you have no right to upload, including data of individuals from whom the Customer has not collected appropriate notice or consent.
• Reverse engineer the Platform, attempt to extract source code or model weights, or probe it for vulnerabilities without written permission. Report vulnerabilities responsibly to security@recruitsphere.space.
• Use the Platform to build a competing product, or to train third-party models on Customer Data of other Customers.
• Send unsolicited bulk messages, spam, phishing, malware, or any other abusive content to candidates or to inboxes.
• Bypass rate limits, share workspace credentials across organisations, or use shared accounts to circumvent per-user pricing.

We may suspend or terminate access if we reasonably believe these rules are being broken.

Customers are responsible for the lawful basis for processing candidate data, for providing required notices, and for honouring candidate rights. RecruitSphere is configured to support these obligations, but cannot substitute for the Customer's responsibilities as a data fiduciary or controller.

AI screening, interview, and grading outputs are advisory. Customers must use a qualified human reviewer for hiring decisions and must not use the Platform to make automated decisions that produce legal or similarly significant effects without human review.

The Platform, including its software, design, models, and trademarks, is owned by Darwix AI Technologies and its licensors. Customer Data remains owned by the Customer. The Customer grants Darwix AI Technologies a non-exclusive, worldwide licence to host, copy, transmit, display, and otherwise process Customer Data as necessary to provide the Platform.

Feedback you give us about the Platform is non-confidential and may be used by us without restriction.

The Platform integrates with third-party services such as email providers, calendar services, AI model providers, and SMS gateways. Your use of those services is subject to their own terms. We are not responsible for third-party content or for changes to third-party APIs that affect Platform functionality.

These Terms start when you first accept them and continue while you have an active subscription or pilot. Either party may terminate for material breach if the breach is not cured within 15 days of written notice.

On termination, the Customer's access is disabled and Customer Data is handled as described in the Privacy Policy and Data Processing Addendum. Sections that by their nature should survive termination (fees owed, IP, warranties, indemnities, limitation of liability, governing law) survive.

We will provide the Platform with reasonable skill and care and will use commercially reasonable efforts to keep it available.

Except as expressly stated in these Terms, the Platform is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all other warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or exemplary damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility of those damages.

Each party's total liability arising out of or relating to these Terms will not exceed the fees paid or payable by the Customer to Darwix AI Technologies during the 12 months immediately before the event giving rise to liability, or, for a pilot, the total pilot fee.

Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud or wilful misconduct.

The Customer will defend and indemnify Darwix AI Technologies against third-party claims arising from the Customer's use of the Platform in breach of these Terms, including claims by candidates relating to the Customer's lawful basis for processing candidate data.

These Terms are governed by the laws of the Republic of India, without regard to its conflict-of-law rules. The parties submit to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, subject to either party's right to seek urgent injunctive relief in any court of competent jurisdiction.

Assignment. Neither party may assign these Terms without the other's written consent, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets.

Notices. Legal notices to Darwix AI Technologies must be sent to legal@recruitsphere.space and to the registered address. Notices to the Customer will be sent to the primary admin email on file.

Entire agreement. These Terms, the Privacy Policy, the Data Processing Addendum, and any signed order form are the entire agreement between the parties and supersede prior discussions on the same subject.

Changes. We may update these Terms from time to time. Material changes will be notified at least 15 days in advance for existing Customers. Continued use after the effective date constitutes acceptance.